Opin vísindi

Formal and informal support at Icelandic universities: experiences of staff members and immigrant students

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dc.contributor University of Iceland
dc.contributor Háskóli Íslands
dc.contributor.author Rafik Hama, Susan
dc.contributor.author Benediktsson, Artem Ingmar
dc.contributor.author Hansen, Börkur
dc.contributor.author Jonsdottir, Kriselle Lou Suson
dc.contributor.author Ragnarsdottir, Hanna
dc.date.accessioned 2020-06-25T14:35:27Z
dc.date.available 2020-06-25T14:35:27Z
dc.date.issued 2020-06-23
dc.identifier.citation Hama, S. R., Benediktsson, A. I., Hansen, B., Jonsdottir, K. L. S., & Ragnarsdóttir, H. (2020). Formal and informal support at Icelandic universities: Experiences of staff members and immigrant students. Tímarit Um Uppeldi Og Menntun, 29(1), 45–64. https://doi.org/10.24270/tuuom.2020.29.3
dc.identifier.issn 2298-8408
dc.identifier.issn 2298-8394
dc.identifier.uri https://hdl.handle.net/20.500.11815/1909
dc.description.abstract Due to increased migration in recent decades, universities must adapt their practices to meet the needs of a changing student body. Many immigrant students desire to complete their studies at universities, yet factors such as language of communication and cultural traditions limit their possibilities. This paper comes out of a study titled Educational Aspirations, Opportunities and Challenges for Immigrants in University Education in Iceland. The findings are based on individual interviews with immigrant students and university staff members and focus group interviews with immigrant students. The theoretical framework of the study draws from the ideas of culturally competent counselling. This helps to analyse immigrant students’ experiences of formal and informal support during their university studies (Arredondo et al., 1996; Maunonen-Eskelinen, Kaikkonen & Clayton, 2005). Formal support constitutes institutional support provided by the universities, such as orientation programs and social activities of various kinds. Informal support, in contrast, incorporates other means of assistance to immigrant students either through those whom they trust, such as instructors, or community members in the role of cultural brokers. Immigrant students also get support through their present and former friends and through their extended family members. The findings indicate that, despite the challenges that immigrant students face at Icelandic universities, the majority were quite positive about their experiences as they described different types of formal and informal support which they obtained throughout their studies.
dc.description.sponsorship Rannís: 163516
dc.format.extent 45-64
dc.language.iso en
dc.publisher The Educational Research Institute
dc.relation.ispartofseries Tímarit um uppeldi og menntun;29(1)
dc.rights info:eu-repo/semantics/openAccess
dc.subject Immigrant students
dc.subject Higher education
dc.subject Formal & informal support
dc.subject Inclusive environment
dc.subject Iceland
dc.title Formal and informal support at Icelandic universities: experiences of staff members and immigrant students
dc.type info:eu-repo/semantics/article
dcterms.license CC by 4.0
dc.description.version Peer Reviewed
dc.identifier.journal Tímarit um uppeldi og menntun
dc.identifier.doi 10.24270/tuuom.2020.29.3
dc.contributor.school School of education (UI)
dc.contributor.school Menntavísindasvið (HÍ)

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