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To Be Accountable While Showing Care: The Lived Experience of People in a Servant Leadership Organization

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dc.contributor Háskólinn á Bifröst
dc.contributor Bifröst University
dc.contributor University of Iceland
dc.contributor Háskóli Íslands
dc.contributor.author Ragnarsson, Sigurður
dc.contributor.author Kristjánsdóttir, Erla S.
dc.contributor.author Gunnarsdóttir, Sigrún
dc.date.accessioned 2019-09-11T15:51:38Z
dc.date.available 2019-09-11T15:51:38Z
dc.date.issued 2018-04
dc.identifier.citation Ragnarsson, S., Kristjánsdóttir, E. S., & Gunnarsdóttir, S. (2018). To Be Accountable While Showing Care: The Lived Experience of People in a Servant Leadership Organization. SAGE Open. https://doi.org/10.1177/2158244018801097
dc.identifier.issn 2158-2440
dc.identifier.uri https://hdl.handle.net/20.500.11815/1245
dc.description Publisher's version (útgefin grein)
dc.description.abstract Many organizations attribute their success to the use of servant leadership. However, very few studies have been conducted with the emphasis of understanding what it is like for people to work in servant leadership organizations and how it is practiced. Thus, in-depth interviews were conducted and an observation was performed to explore the lived experience of people, both employees and managers, who work within the business sector where servant leadership has been practiced for decades. Two main themes (and a set of subthemes) emerged from the study: “Accountability as an integral part of the practice of servant leadership” and “People show care and help each other out at work.” During a period with new challenges, the balance between the dimensions of “serving” and “leading” became prominent. The findings indicate that both dimensions are important for the prosperity of the organization, although participants experience the “lead” dimension of servant leadership being practiced more than the “serve” dimension. This is important, as much of current thought considers servant leadership to focus more on the “serve” dimension, and thereby to be soft.
dc.format.extent 215824401880109
dc.language.iso en
dc.publisher SAGE Publications
dc.relation.ispartofseries SAGE Open;8(3)
dc.rights info:eu-repo/semantics/openAccess
dc.subject Servant leadership
dc.subject Accountability
dc.subject Collaboration
dc.subject Lead
dc.subject Serve
dc.subject Þjónandi forysta
dc.subject Stjórnun
dc.title To Be Accountable While Showing Care: The Lived Experience of People in a Servant Leadership Organization
dc.type info:eu-repo/semantics/article
dcterms.license This article is distributed under the terms of the Creative Commons Attribution 4.0 License (http://www.creativecommons.org/licenses/by/4.0/) which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).
dc.description.version Peer Reviewed
dc.identifier.journal Sage Open
dc.identifier.doi 10.1177/2158244018801097
dc.contributor.department Viðskiptadeild (HB)
dc.contributor.department Department of Business (BU)
dc.contributor.department Viðskiptafræðideild (HÍ)
dc.contributor.department Faculty of Business Administration (UI)
dc.contributor.school Félagsvísindasvið (HÍ)
dc.contributor.school School of Social Sciences (UI)


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