Citizen trust in local government in the Nordic Countries during the COVID-19 Pandemic

Abstract

This chapter examines trust in local government among Nordic citizens after more than two years of pandemic and concomitant government interventions in citizens’ daily lives. It has been widely assumed that citizens’ pandemic experiences have jeopardised their trust in government and have most likely led to a decline in trust. Is this also the case in the Nordic countries? Or have the traditionally high levels of trust observed in the North – sometimes referred to as ‘the Nordic gold’ (Andreasson 2017) – survived the pandemic and even possibly been augmented? These are the core issues addressed in this chapter. The analyses presented here go beyond many previous studies of trust by contextualising the issue of trust explicitly within the pandemic experiences of individual citizens and by focussing especially on trust in local institutions. In a comparative perspective, local government is of particular importance in the Nordic countries (Ladner et al. 2019). As demonstrated in previous chapters, the pandemic disrupted local government operations across the board and required adjustment and flexibility to keep a minimum of services running. Local government is the level of government where citizens are most likely to have had the closest encounters with public authorities and their handling of the pandemic. Therefore, charting citizen trust in local government is likely to yield the most reliable account of what citizens’ experiences were like in their encounters with government institutions during the pandemic.