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Navigating knowledge hiding : perspectives from hiders and targets in group settings
(2026-01-30) Tokyzhanova, Talshyn; Durst, Susanne; Department of Business and Economics
Purpose – This study aims to investigate the dynamics of knowledge hiding (KH) within group settings, focusing on both the experiences of those who hide knowledge and the perceptions of their group members. Design/methodology/approach – An exploratory study was conducted with 49 undergraduate business students who participated in group-based problem-solving tasks. Some participants were assigned the role of “knowledge hiders.” Data were gathered through observations, pre- and posttask surveys and in-depth interviews. The analysis included quantitative and qualitative approaches, with thematic analysis applied to the qualitative data. Findings – This study identified complex emotional responses among knowledge hiders, including guilt and cognitive conflict, moderated by social context. Hiders used various strategies, including evasive hiding, playing dumb and misdirection. Interestingly, targets often misinterpreted KH behaviors, attributing them to disinterest or discomfort rather than intentional withholding. Research limitations/implications – The controlled setting and short-term interactions may limit generalizability to organizational contexts. Future research should explore the long-term consequences of KH and its occurrence in diverse environments. Practical implications – Organizations may benefit from addressing the underlying causes of KH, such as communication issues and weak social connections, rather than solely focusing on eliminating KH behaviors. Understanding the subtle nature of KH could lead to more effective interventions in fostering open knowledge-sharing cultures. Originality/value – The dual perspective – examining both the hiders’ and targets’ experiences – adds a novel dimension to the KH literature. The findings challenge the assumption that KH always leads to negative outcomes, like mistrust or group conflict, and emphasize how KH is often misperceived in group interactions.
Verk
Rethinking sustainability strategy in Estonian wood manufacturing firms
(2026) Kotov, Arseni; Durst, Susanne; Gerstlberger, Wolfgang Dieter; Department of Business and Economics
Sustainability-oriented innovation (SOI) is an increasingly important means for manufacturing firms to address environmental and social challenges while securing economic returns. Manufacturers exposed to similar sustainability pressures respond to them in strategically different ways. In this study, we examine this variation through the lens of behavioral strategy, focusing on the cognitive foundations of strategic reasoning about SOI. More specifically, we ask what mental representations underlie decision-makers’ reasoning about SOI, how these are updated, and how they are associated with patterns of strategic search. Drawing on a qualitative analysis of interview data from export-oriented wood manufacturing firms in Estonia, we identify three recurring representations of sustainability: inherent and operationally settled, externally prescribed, and evaluatively unsettled. In turn, these representations are translated into judgments about specific alternatives through three evaluative filters: definition, relevance, and feasibility. As new pressures arrive, they typically reinforce the criteria already in use rather than alter the representations themselves, so firms’ search for new options remains incremental. This study operationalizes insights from behavioral strategy for SOI, locating the source of its incrementalism less in what firms attend to but in the evaluative criteria through which decision-makers judge possible responses.
Verk
Rethinking Sustainability in Human Resource Management
(2022-06-01) Edvardsson, Ingi Runar; Durst, Susanne; Department of Business and Economics
Verk
Human resource management in crisis situations : A systematic literature review
(2021-11-01) Edvardsson, Ingi Runar; Durst, Susanne; Department of Business and Economics
The paper aims to present a systematic literature review in the field of human resource management in times of crisis since 2008. In that way gaps in the current body of knowledge can be established that justify future research guidelines. The study consists of an analysis of 56 articles published in journals indexed in the Web of Science database. The majority of the papers were published in recent years, indicating a growing interest in the field. To be included, the papers had to be (1) peer-reviewed papers, (2) empirical papers that report on HRM practices in firms, (3) written in English, and (4) published in the period 2008–2021. Four themes were identified: economic crisis and HRM, health crisis and HRM, natural disasters and HRM, and political instability and HRM. The findings provide valuable knowledge and understanding of the present situation of HRM in crises. A number of future research guidelines are presented, which may encourage more research in this crucial field of study.
Verk
Knowledge Leakages and Ways to Reduce Them in Small and Medium-Sized Enterprises (SMEs)
(2014-09) Durst, Susanne; Aisenberg Ferenhof, Helio; Department of Business and Economics
In this paper, we look into knowledge leakages and ways to address them. It is conducted from the point of view of small and medium-sized enterprises (SMEs), as their specific attributes create unique challenges. Based on a discussion of the relevant fields, ways are presented in order to reduce the danger of knowledge leakages. In view of practitioners, the paper’s findings may enable an increased awareness towards the areas where existing knowledge is at the mercy of “leakage”. This can assist managers of SMEs to better cope with risks related to knowledge leakage and, therefore, better exploit the (limited) knowledge base available.